Frequently asked questions

It depends on who trains and what they ride:

• Children — the Junior, a compact 125 cm frame.
• Home skiing for the family — the Classic, our bestseller, or the Classic Black if you want everything decided for you.
• Snowboarders — the Snowboard Trainer, or the Power Snowboard for advanced riders.
• Racers and training in ski boots — the Power Ski.
• Studios, gyms and clubs — the Gym & studio machines: the Professional and the SKI FIT 360.

Not sure? Answer three questions in Help me choose, or see all eight side by side in Compare.

The fixed cart has foot pedals built in: you train in trainers, on the pure mechanical machine. It’s the simplest and least expensive way in, but it can’t be upgraded — no snowboard, no ski boots, no App or Game, now or later.

The all-in-one cart is modular. It takes one or more discipline modules — sneakers (foot pedals), snowboard deck, ski-boot bindings — has adjustable feet width, and accepts the App or Game tier. Choose it if anyone in the house snowboards, wants to train in ski boots, or might want the tech later.

Yes, on the all-in-one cart on the Classic or Power frame. Add the snowboard module (149,00 €) next to the sneakers or ski-boot module and swap between them. The Junior has no snowboard option.

One thing to know: the App tier tracks skiing only, so a machine with the snowboard module takes the Basic or Game tier.

If it has the all-in-one cart, yes — you can add discipline modules, poles and accessories at any time from your account or the shop.

Machines with the fixed cart (including the Classic Black) stay as they are: foot pedals and Basic, by design.

The Junior is made for children up to 145 cm and shorter adults. For a family with teenagers and adults, the Classic is the better choice — on the all-in-one cart the feet width is adjustable.

Roughly the footprint of a rug, plus a little room either side for the movement. Assembled sizes:

• Junior: 125 × 68 × 105 cm (L × W × H), 33 kg
• Classic, Classic Black, Snowboard Trainer: 173 × 68 × 125 cm, 40 kg
• Power Ski, Power Snowboard: 219 × 68 × 125 cm, 48 kg
• Professional: 192 × 130 × 110 cm, 143 kg
• SKI FIT 360: 173 × 80 × 125 cm, 45 kg

Each product page lists the exact dimensions in its spec table.

No. Every Pro Ski is purely mechanical — elastic ropes pull the cart back to the centre, and your legs do the work. The App runs on your phone and connects over Bluetooth. The Game tier connects by USB to a Windows PC, which shows the course on a TV or projector via HDMI. The SKI FIT 360 comes with its own computer.

Yes, if you have the floor space: the machine’s footprint plus a little room either side (sizes above). It needs no power socket — only the Game tier’s PC and screen do. Place it on a flat, level floor.

Yes. With the transport wheels set (29,99 €) you tip the machine up and roll it into a corner. The wheels come included with the Classic Black.

A flat, level floor. Wood, tiles and low-pile carpet are all fine.

It trains the core movement of a carved turn: the lateral weight shift, the edge change and the angulation of knees and hips. That’s what makes the first runs of the season feel easy — and what most dry training misses. The biomechanics, explained.

Two to three sessions a week of 20–40 minutes is enough to notice a difference within a month. Start with our 20-minute routine, or follow the six-week pre-season plan.

Yes — it’s a full-body, low-impact workout for legs, glutes and core. The cardio effect depends on how hard you go: up to 1,000 kcal/hour. More in health benefits.

Pro Ski is recommended by physiotherapists and used for knee, hip and back rehabilitation. The movement is smooth and guided, without the impact of running or jumping. But every injury is different: talk to your doctor or physiotherapist before you start, and begin with a short range and a slow tempo.

Yes, with the ski-boot module (339,00 €) — you train in your own ski boots on the all-in-one cart. It’s the primary setup of the Power Ski and available on the Junior and Classic too.

Every machine comes with one free training video. Four more follow-along sessions — Full Cardio, Total Power, High Cardio and Extensive Cardio — are 9,99 € each. See all training videos.

The App tier (+930,00 €) includes the Pro Ski App, an ankle sensor and a phone holder. The App measures turn correctness, speed and amplitude, footpad angles and left–right symmetry, and records the stats of every session. About the App.

No — the App tracks skiing only. That’s why the App tier can’t be combined with the snowboard module. For board training, the tech option is the Game tier.

The Game tier (+1.000,00 €): downhill, slalom and giant slalom — plus an endless slope — on a screen, steered by your movement on the machine. It works with skis and with the snowboard deck, in ski boots or sports shoes. You need a Windows PC (the set connects by USB) and a TV or projector (HDMI). About the Game.

No, each machine takes one tech tier: Basic, App or Game.

iOS and Android. The App connects to the ankle sensor over Bluetooth, and your phone sits in the holder on the machine.

Yes — the Junior takes the Basic or App tier (not the Game). Every session gets a number to beat, which is the easiest way we know to keep children keen.

By card (Visa and Mastercard), Apple Pay or Google Pay — processed securely by Stripe — or by bank transfer. You choose at checkout.

Place your order and choose bank transfer. Your confirmation email contains our bank details and a payment reference. As soon as your payment arrives, we confirm it by email and your order ships. Please use the reference so we can match your payment quickly.

No, you can check out as a guest. Your order confirmation includes a link to create an account later, where you can see your order, watch your training videos and buy more.

No. We accept cards, Apple Pay, Google Pay and bank transfer. There is no PayPal and no financing or monthly payment plan.

Yes, every price on the site includes VAT, and shipping within the EU is free. EU business customers with a valid VAT ID can buy without VAT — see Business & VAT.

Yes — enter it in the cart. One code per order.

Yes. Our team sends your invoice by email.

Nothing within the EU — shipping is free to all 27 EU countries, whatever you order.

Yes, on request — for example to Switzerland, Norway or the UK. Choose your country at checkout and send your order as an inquiry. We email you the shipping cost, and you decide whether to go ahead. There’s no online payment for non-EU orders. How it works.

We process your order within 1–2 business days; delivery within the EU usually takes 5–7 business days. Orders paid by bank transfer ship once the payment has arrived. Delivery details.

The Power frame ships in a box of 220 × 70 × 30 cm, about 50 kg — plan for two people to carry it. Package sizes for every machine are in the spec table on its product page.

Yes. As a consumer in the EU you can withdraw from your purchase within 14 days of delivery without giving a reason. Delivery & returns explains how; the model withdrawal form is in our Terms of service.

You can return your order within 14 days; return shipping is paid by you.

We confirm your order by email, then contact you personally to arrange the delivery. Delivery details.

Yes, if your company is registered in an EU country other than Slovenia and has a valid VAT ID. At checkout, switch on “Business customer” and enter your company name and VAT ID. We check it against the EU’s VIES database, and your order is invoiced without VAT under the reverse-charge rule — you account for the VAT in your own country.

Because most of our customers are private buyers. The VAT deduction for business customers is applied at checkout, once your VAT ID has been checked.

Enter your company details and VAT ID at checkout so they appear on your invoice. Slovenian VAT applies as normal, so you pay the price shown.

The EU’s VIES service is sometimes unavailable. Paying by card needs a confirmed VAT ID, so you can try again a little later — or choose bank transfer: we accept your order with the VAT ID as entered and verify it before we confirm your payment.

Yes — from single machines for a hotel gym to the Pro Ski Class for ski schools and distribution partnerships. For business.

A 2-year warranty, directly from us as the manufacturer. Elastic ropes and wheels are wear parts and not covered. Details in our terms & conditions.

Yes. Elastic rope sets for every frame (from 34,99 €), cart wheels (23,99 € for a set of 4) and more are in accessories. For other parts, contact us.

Replace them if you see fraying or the resistance feels noticeably weaker. Each machine uses its own set: 6 × 1.0 m (Junior), 6 × 1.5 m (Classic frame) or 8 × 2.0 m (Power frame).

Very little. Keep the rails clean, spray them occasionally with silicone spray so the cart glides smoothly, and check the ropes and screws every few months.

Send us your order number, a short description and, if you can, a photo or video via the contact form. A person from our team answers.

Every frame, cart and module is developed and produced in Slovenia (EU), in our workshop in Maribor. About Pro Ski.